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Centralized Data
Recognizing the basic need for all airline corporate data to be centrally maintained, InteliSys from the outset designed its core and end-user applications to utilize a single database.
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Solution Integration
InteliSys solutions have been integrated with a variety of 3rd party solutions to allow you to have complete control of all aspects of your operations including corporate accounting, flight tracking, payment gateways, departure control (DCS), revenue management and GDS sales.
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Rapid Adaptation
Since our beginnings, the amelia solutions have been designed to meet the ever changing requirements of the Regional and LCC airline markets. Our system architecture includes use of hundreds of "Business Switches" which allow our products to be rapidly reconfigured.
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Rapid Implementation
The amelia systems were designed with rapid implementation, flexible configuration and system integration as key capabilities. The intuitive User Interface reduces total training time for your staff to just a few days while specific staff such as call centre agents can be trained in under 2 days.
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Satisfied Customers
Before implementing ameliaRES, we did all ticketing manually and lost tickets had penalties as we had no evidence of the tickets sold at the counters. This caused a lot of inconvenience to our passengers as when they lost their tickets they had to purchase a new flight segment. After implementing the ameliaRES Airline Reservation System, everything is ticketless and passengers only need their confirmation or any type of ID at time of check-in. This has improved the overall customer satisfaction in the airline. Within 45 days of ameliaRES implementation, 20% of our reservations were made through the web. This significantly reduced workload in our call center while improving customer satisfaction in the reservation process. In addition, ameliaRES has helped increase our load factors by 25%, which helps the system pay for itself.
~ Carlos Rodriguez, President, Vieques Air Link
