With our reliable, industry-leading, fully cloud-hosted management software, you can rest assured that your airline’s operations will remain secure, stable, and scalable.
ENABLE GROWTH
Whether you are a well-established existing airline or a start-up, the amelia suite has been engineered to deliver agile, collaborative solutions to suit your airline’s unique needs.
BOOST SALES
With access to the amelia sales ecosystem, your airline can maximize its revenues and boost profitability by making sales across more channels, such as GDS, OTA partners, and more.
amelia ESSENTIALS
These are the features that will help your airline grow and thrill your passengers
"InteliSys has been our technology partner throughout our startup and now through our rapid growth in the airline industry.” - Director ICT, VietJet Air
Why do airlines love amelia?
Headquartered in Canada with senior offices in Vietnam and India, we at InteliSys Aviation offer our ameliaRES and ameliaCARGO software packages to airlines of all sizes and business models worldwide. We serve clients in Africa, Asia, Australia, Europe, the Middle East, and North and South America. Since 1987, our devoted team of 70+ employees has been working with 40+ airlines to help them grow and succeed in their markets. Our motto is 'Never Settle' and we see so much opportunity to put that phrase into action: by making sure our airlines are in all markets globally, that they are selling everywhere, and that they are not leaving revenue on the table.
powerful & efficient
used by airlines with under 25 thousand to over 25 million passengers/year
secure & dependable
fully cloud-hosted and boasts greater than 99.99% system uptime
leading edge
More than 100 system features are added every year
agile & adaptable
Custom features are developed & implemented quickly for airlines' evolving needs
THE AMELIA FAMILY
Your Team Behind the Software
Excelling to the next level, boundless enthusiasm, honesty, and ownership of customer issues is what we live by.
Frank Kays
Chief Executive Officer
Frank is incredibly passionate about airline passenger experiences. He has been involved in the aviation industry in various capacities for almost 20 years dealing with more than 80 airlines of all sizes and business models.
Kristian Luck
VP Product Development
Kristian has a proven track record in software development with over 17 years of pushing things forward and striving for excellence.
Steve Parent
Chief Customer Officer
Steve works to ensure InteliSys is delivering excellent customer service experiences to all amelia users. He oversees IT planning, implementation, and operations.
Kevin Winchester
VP Engineering
Kevin has over 16 years experience in software development, design, and architecture. He is heavily focused on quality agile delivery and process improvement.
Joel Fouchere
Director of Finance
Nikki Falavena
Director of Marketing
Nikki leads the marketing activities at InteliSys, working with airlines and airline partners around the world to create and improve the InteliSys experience for current and future airline clients.
Curtis McGrath
Global Account Executive
Kalyn Galloway
Product Manager
Rob Smithson
Product Manager- Distribution
Craig Morrissey
Vice President of Technical Sales
Eric Swendsen
Senior Director of Sales, Americas
Eric is a Senior Director of Sales with more than 30 years of experience in aviation sales and marketing, including 27 years with the travel commerce giant Travelport. Throughout his extensive career, Eric developed a consultative approach to sales that places a keen focus on relationship building.
Ricardo Castilla-Wood
Regional Vice President of Sales, APAC
With an educational background in international business and nearly 20 years of experience working with industry giants, like Hahn Air and Amadeus, Ricardo brings passion and ambition to his role as Regional Vice President Sales.
Rick Saggar
Regional Vice President of Sales, Middle East, Africa & India
With more than 25 years of aviation and travel industry experience, Rick uses his expertise in travel technology and sales and distribution to help transform the commercial operations of his airline clients. His exceptional business acumen allows his clients to soar toward success by driving revenues, maximizing sales channels, forging strategic alliances, and much more.
Ilias Yusoff
Senior Director of Sales, Southeast Asia
Ilias brings with him over 30 years of airline experience in reservations and ticketing, passenger service systems and distribution.
Josée Desjardins
QA Team Lead
Farid Safvi
Senior Director of Sales, Middle East, Africa & India
Farid is a dynamic, vastly experienced sales, implementation, and business development professional. He takes great pride in sharing his expertise in travel technology with executives, decision-makers, and contributors at all levels of the airline industry throughout Europe, the Middle East, and Africa.
“The quality of service offered by their expert staff made our experience a delightful one. Their staff are willing to go the extra mile, to treat you not like a client but like family.” - System Administrator, Vieques Air Link
OUR HAPPY CLIENTS
Trustworthy Support Team
“There is a great deal of trust in knowing you have people who can help you when you run into a bind. A gain we’ve found is the ability of anyone in the network to track and trace information on cargo. amelia functions are user-friendly, easy to learn, and the transition was positive.”
Systems & Training Manager, Calm Air
Flexible Functionality
“We chose amelia as our host for our cargo and reservation system solutions. Some of the key development features we had been working towards and needed to have addressed: interline capability, mobile and web check-in, automated DCS for all airports, corporate client website, improved security, reliability and connectivity.”
Customer Service Manager, PAL Airlines
Supportive System Switch
“Change management in any business is hard, especially when transferring a business-critical system like airline reservations. The follow-up support after the Go-Live has been very good with an on-site visit being made available when requested. We look forward to a long and strong business relationship with InteliSys.”
CEO, SkyTrans
Reduced Workload, Increased Sales
“Within 45 days of ameliaRES implementation, 20% of our reservations were made through the web. This significantly reduced workload in our call center while improving customer satisfaction in the reservation process. In addition, ameliaRES has helped increase our load factors by 25%, which helps the system pay for itself.”
President, Vieques Air Link
Quickly Implemented Solution
“VietJet had very tight constraints on our startup and InteliSys were able to have VietJet fully operational with a passenger reservation management system in the short time available. InteliSys was able to deliver the necessary additional functions that have allowed VietJet to quickly capture a large share of the Vietnam air travel market.”
Director, ICT, VietJet Air
Flexible, Intuitive Solution
“The flexibility of ameliaCARGO exceeded my expectations. It was a very close fit to our requirements and the system was quickly tailored to meet our business processes. Our staff found the system very intuitive and comfortable.”
General Manager of Information Technology, PNG Air
Agile Company, Strong Relationships
“Our drive to choose ameliaRES came from how agile InteliSys is, how quickly they let us move, how quickly they develop with us & the opportunities they have given our airline. A lot of the success we’ve had with amelia has been with relationships; we have access to different members of the team, all hours
Head of Revenue & Distribution, Flair Airlines
Technical Capabilities & Enhanced Features
“After much research on other airline reservation systems, we chose to partner with InteliSys because of technical capabilities and customer service. Over the last 3 years, they have enhanced their features within their system that will assist us as our company grows. We look forward to having a long and successful business relationship with them.”
